Home / Contact & atelier
Visit us, or send a quiet note.
For personal fittings, alterations, styling advice or simply a coffee with the collection — we open the doors outside hours by reservation.
In correspondence
Fill in the form below and we will respond within 24 hours. For something quicker, WhatsApp is faster.
The Jansstraat
- Jansstraat 17, 6811 GH Arnhem
- 026 442 6203
- info@vanterofficial.com
Opening hours
Quietly answered.
If your question is not below, send us a note. We read everything ourselves.
Standard shipping within the Netherlands and Belgium is € 5.95 — complimentary on orders above € 75. We ship the same day if the order is placed before 16:00 on a working day. PostNL typically delivers within 1–2 working days.
Yes — you have 30 days to return an item, unworn and with the original tag. Return shipping within the Netherlands is on us.
Absolutely. Call us on 026 442 6203 or WhatsApp to arrange a time outside opening hours — we’ll reserve the store for you and your partner or friend, with coffee from the roaster on the corner.
In three small family ateliers in Porto and Lisbon. Fabrics from Portugal and Italy. We work deliberately with small partners — no mass production.
Yes — Klarna allows you to pay later or split into 3 interest-free instalments. Free if you pay on time, with no fuss.
Each product page has a size chart with exact measurements per piece. If you are still unsure, WhatsApp us — we often help you decide with a single photo.